Due to the nature of our digital and/or tailor-made products, we do not accept returns and do not offer refunds for any versions of our QR music cards. Once a product has been delivered, it is considered final and non-refundable.
If you are not satisfied with your purchase of a playlist because of printing mistakes, we are able to send you a digital replacement.
For gift cards, refunds may be possible if none of the credit has been used. Please contact us through the contact form to request a refund for an unused gift card.
QRSong! is designed to work optimally with Spotify Premium accounts. While our service is accessible to all Spotify users, certain features are limited based on your Spotify subscription level:
Spotify Premium Users: Full access to all QRSong! features, including hidden mode functionality and complete track playback.
Spotify Free Users: Limited to 30-second track previews with random playback. Hidden mode is not available for free Spotify accounts.
By purchasing our products, you acknowledge and accept these functional limitations. The inability to use hidden mode or the limitation to 30-second previews for Spotify Free accounts does not constitute grounds for refunds, returns, or exchanges. We strongly recommend using Spotify Premium for the best QRSong! experience.